Responsible Gaming

Jeetcity Casino is committed to promoting a safe, balanced and informed approach to gambling. Gambling should be an enjoyable form of entertainment, not a way to make money, solve financial problems or escape from personal difficulties. Please understand the risks, set limits before you play and only gamble with money you can afford to lose.

Jeetcity Casino operates under licences issued by the Comoros Autorité de Régulation des Jeux (AOFA), reference ALSI-202508056-FI2, and the Tobique Gaming Commission, licence number 0000002.

Gamble responsibly

Gambling involves risk, and there is no guaranteed way to win. Casino games are based on chance, and past results do not predict future outcomes. A winning session does not mean that another win is due, while a losing session does not mean that a win is coming. Treat every wager as entertainment and accept that losses can occur.

Before you play, decide how much time and money you are comfortable spending. Your gambling budget should come from disposable income after essential costs such as housing, food, bills, transport and other commitments have been paid. Never use borrowed money, credit intended for necessities or funds set aside for another purpose.

  • Set a spending limit before starting a session and stop when that limit is reached.
  • Set a time limit and take regular breaks away from the screen.
  • Keep track of deposits, wagers and losses rather than relying on memory.
  • Do not chase losses by increasing stakes or continuing to play for longer.
  • Never gamble when you are angry, upset, tired, intoxicated or under the influence of drugs.
  • Do not gamble to win back money, relieve stress or deal with financial or personal problems.
  • Avoid watching gambling as your only leisure activity; maintain other interests and social connections.
  • Only use your own account and payment methods, and never allow another person to gamble through your account.

Gambling should never interfere with work, study, relationships, health, sleep or day-to-day responsibilities. If it begins to affect any of these areas, take a break and consider seeking independent support.

Tools to help you stay in control

Jeetcity Casino may provide account features designed to help you manage your gambling. Depending on the service available to you, these may include deposit, loss or wagering limits, session reminders, activity statements, cooling-off periods and account breaks. These tools are intended to support informed decisions, but they work best when used honestly and consistently.

Set limits before you play

Choose limits that reflect your personal budget, not the amount you hope to win. A limit should be low enough that reaching it will not affect your essential expenses or emotional wellbeing. Review your activity regularly and reduce your limits if your circumstances change.

Take a break when you need one

A cooling-off period or temporary account break can create space to reconsider your gambling habits. Use a break if you feel distracted by gambling, are spending more time or money than planned, or simply want time away from the service. During a break, do not create another account or use someone else’s account to continue playing.

Consider self-exclusion

Self-exclusion is a stronger measure for people who want to stop gambling for a longer period. If you request self-exclusion, follow the available process carefully and provide accurate information. Self-exclusion should be treated seriously. Do not attempt to bypass it by opening new accounts, using different details or asking another person to place bets on your behalf.

If you would like to use a limit, cooling-off period or self-exclusion option, review the responsible gaming tools available in your account or contact the appropriate support channel through the website. Features, availability and conditions may vary, so read the relevant information before confirming your request.

Recognising signs of harm

Problem gambling can develop gradually, and it can affect anyone. You do not need to wait until serious harm occurs before asking for help. Consider taking a break and seeking support if you notice that gambling is becoming difficult to control or is causing concern.

  • Spending more money or time gambling than you intended.
  • Trying to recover losses by placing larger or more frequent wagers.
  • Feeling restless, irritable or anxious when you cannot gamble.
  • Thinking about gambling throughout the day or planning your life around it.
  • Hiding gambling activity, losses or account information from family or friends.
  • Borrowing money, selling possessions or missing payments because of gambling.
  • Using gambling to manage stress, loneliness, sadness or other difficult feelings.
  • Neglecting work, study, family, health, sleep or other responsibilities.
  • Arguing with people close to you about gambling or financial matters.
  • Trying to stop or reduce gambling but finding that you cannot do so.

If any of these signs sound familiar, stop gambling and speak with someone you trust. A qualified gambling support service can provide confidential advice, help you understand your options and assist with a plan to reduce or stop gambling. Support is available for players as well as family members, friends and other people affected by someone else’s gambling.

For independent assistance in Australia, consider contacting a recognised gambling-help service in your state or territory, or a national support service such as Gambling Help Online. You can also speak with a doctor or mental health professional. If you feel at immediate risk of harming yourself or someone else, seek urgent help through local emergency services.

Protecting young people and vulnerable people

Gambling is for adults only. You must meet the applicable minimum age requirement and provide accurate information when requested. Do not allow anyone under the required age to access, view or use your account. Keep your login details, devices and payment methods secure, and log out when you are not using the service.

Parents and guardians should use appropriate device, browser and payment controls to reduce the chance of children accessing gambling content or accounts. Do not save gambling passwords on shared devices, and avoid leaving an active account open where other people can access it.

Jeetcity Casino may take steps to protect players and promote responsible use, including reviewing account activity, applying restrictions or asking questions about unusual behaviour. These measures are intended to support safer gambling and comply with applicable requirements. You should provide honest information and cooperate with reasonable account checks.

Our approach

Responsible gaming is a shared responsibility. We provide information and available account controls, while you remain responsible for making informed decisions about whether, when and how much to gamble. No tool can replace personal awareness, and no gambling service can guarantee that a player will not experience harm.

If you are unsure whether gambling is right for you, do not play. Review your activity, use an account break or self-exclusion option, and seek independent advice. Taking action early is a positive step and can make it easier to regain control.