Betting Rules

These Betting Rules explain the general conditions that apply when you use the betting services made available by Jeetcity Casino. They should be read together with the site’s Terms and Conditions, Privacy Policy, Responsible Gambling information and any rules displayed for a particular product, market, game or promotion. By opening an account, placing a bet or using a betting service, you agree to follow the applicable rules. If a specific market or product rule conflicts with these general rules, the specific rule will generally apply to that market or product.

Jeetcity Casino operates under licences issued by the Comoros Autorité de Régulation des Jeux (AOFA), reference ALSI-202508056-FI2, and the Tobique Gaming Commission, licence number 0000002.

1. General betting requirements

You must be legally permitted to use online betting services in the place where you are located. Betting is intended for adults only. Jeetcity Casino may require age, identity, location or other verification before allowing an account to be used, accepting a bet, processing a transaction or paying a balance. You must provide information that is accurate, complete and kept up to date. An account must be used only by the registered account holder.

You are responsible for checking that betting is lawful for you before using the service. You must not access or use the service from a location where online gambling is prohibited or restricted. Location checks, account controls and other measures may be used to help meet legal and operational requirements. Attempts to avoid these controls, including the use of inaccurate information or technical methods intended to disguise your location, may result in account restrictions, cancelled bets or other action under the applicable terms.

  • Only one personal account may be created and used unless the site expressly permits otherwise.
  • You must keep your login details private and take reasonable steps to prevent unauthorised access.
  • You must not allow another person to place bets through your account or use another person’s account.
  • You must not use the service for unlawful activity, fraud, collusion, manipulation or any other improper purpose.
  • You should review the details of every bet before confirming it, including the selection, market, odds, stake and any applicable terms.
  • A bet is generally treated as accepted only when it has been confirmed by the betting system.

The information displayed on the website may change. Prices, markets, limits, availability and other betting details may be updated or withdrawn without notice, subject to applicable law. Displayed information should not be treated as a guarantee that a particular bet will remain available or that a particular price will be accepted.

2. Placing, changing and cancelling bets

Before confirming a bet, check all information carefully. This includes the event or game, the selection, the type of bet, the stake, the potential return and any displayed conditions. Once a bet has been accepted, it normally cannot be changed or cancelled by the customer. A request to cancel or amend a bet does not take effect unless the system confirms the change.

Bets may be refused, limited, suspended or voided where permitted by the applicable rules. This may occur because of a technical problem, an obvious pricing or display error, a market being offered incorrectly, suspected misuse, a breach of the account terms, a duplicated transaction or another circumstance affecting the integrity of the service. Where a bet is voided, the stake will generally be returned, unless a specific rule provides a different treatment.

Prices, errors and acceptance

Betting prices are not guaranteed until the bet has been accepted. If a price or other betting detail contains an obvious error, the bet may be settled using the corrected price or may be cancelled in accordance with the relevant rules. An obvious error may include a price that is materially inconsistent with the market, an event being offered after it has started when this was not intended, or incorrect information about a selection or result.

Technical interruptions can delay or prevent the acceptance of a bet. A bet should not be considered accepted merely because a request has been submitted, a screen has been displayed or funds have been deducted temporarily. You should check your account history or bet confirmation for the final status. If the same bet appears to have been submitted more than once because of a technical issue, the relevant account and transaction records may be reviewed.

Stakes and returns

The minimum or maximum stake, available markets and potential return may vary by product, event, customer, payment method or other operational factor. Any applicable limit shown before confirmation forms part of the bet conditions. Returns are calculated according to the accepted stake, the applicable price and the settlement rules for the relevant market. Promotional funds, bonus balances and associated wagering conditions, where offered, are governed by their own published terms.

3. Events, markets and settlement

Each market is settled using the official result or source identified in the applicable market rules. The way a result is determined can depend on the sport, competition, game, event type, market wording and time at which the bet was placed. You should read the market description before betting, particularly where a market refers to a specific period, venue, participant, score, statistic or method of completion.

  • A market may be suspended while an event is in progress or when material information becomes available.
  • A postponed, abandoned, interrupted or rescheduled event may be treated differently depending on the product and the relevant market rule.
  • A selection that does not participate may be void, retained in a multiple bet or treated in another way under the applicable rules.
  • For markets involving a specified time or period, only the stated time or period may count.
  • A result may be changed if the original result was later shown to be incorrect, subject to the applicable settlement rules.
  • If an event or market cannot be settled fairly from an appropriate official source, the bet may be voided or handled under the specific product rules.

For sports and other real-world events, settlement can take place before an official ceremony, review or later appeal where the applicable rules permit it. A later change will not necessarily alter a settled bet. Conversely, a result may be corrected where the original settlement was made using an identified error or incorrect information. The relevant market rules determine whether a later change is recognised.

Multiple and combination bets

A multiple or combination bet links two or more selections. All selections generally need to be successful for the full combination to win, although the specific product may include rules for void selections, dead heats, price changes or partial outcomes. A void selection may be removed from the combination or treated according to the rules shown for that product. The final return depends on the accepted bet details and the applicable calculation method.

Casino and in-play products

Casino games, live games and in-play betting may have additional rules relating to game rounds, live data, delays, interruptions, accepted actions and result confirmation. A game round or live bet may be treated as completed when the system records the relevant action or receives the result from the authorised game or event feed. If a connection is interrupted, do not assume that a round or bet was cancelled. Check the recorded status before taking further action.

4. Account reviews, payments and responsible play

Jeetcity Casino may review betting activity, account information, transactions and use of the service where necessary for security, compliance, fraud prevention, dispute resolution or the proper operation of betting markets. During a review, access to some or all account functions may be restricted. You may be asked to provide documents or information needed to complete verification. Any review will be handled in line with the applicable terms and privacy information.

Payments, withdrawals and refunds are subject to the payment method, account status, verification requirements, applicable limits and the site’s payment terms. A transaction may be delayed, declined, reversed or held for review where required by law, the payment provider or internal security controls. You must use a payment method that you are authorised to use. Funds must not be deposited or withdrawn on behalf of another person.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and never bet more than you can afford to lose. Take regular breaks and avoid gambling when you are distressed, under the influence of alcohol or otherwise unable to make clear decisions. Chasing losses, borrowing money to gamble and hiding gambling activity can be warning signs that support may be needed.

  • Use any available deposit, loss, time or session controls that suit your circumstances.
  • Consider taking a break or closing your account if gambling is becoming difficult to manage.
  • Do not ask another person to gamble for you or use gambling to settle personal disputes.
  • Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
  • Read the Responsible Gambling information before using the service and review the available account controls regularly.

If you believe a bet, balance, result or account action is incorrect, review the confirmation and account history first and raise the matter through the available support channel. Provide the relevant date, transaction or bet information where possible. Complaints and disputes will be considered under the applicable complaints process. These Betting Rules may be updated from time to time, so you should review the current version before placing bets.